PRIVACY POLICY:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personal information to anyone. All information is kept safely and securely.
SECURITY POLICY:
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Information is not available to the public and we be removed after the transaction is complete.
REFUND POLICY:
We offer 30 Money Back Guarantee on almost every product we offer. Offer excludes open honey and edible items. Please call customer service at 706.245.6586, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. Returned merchandise must be sent back at customer’s expense to 2069 Bond Ave Canon, GA 30520 and once merchandise has been received credit will be issued.
Shipping Policy / Delivery Policy:
Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 706.245.6586 for charges.